ProPlus deployment with ODT - Error

Check your Internet Connection

In an ideal world, all organisations and client have blistering fast Internet. But alas, the world is not like that, here in South Africa, we have some Governmental and Semi-Governmental institutions that just not have that Internet speed they need to get things done.

Couldn't Install , was the error.  Frustrated me a for a whole while, whilst trying to install O365 ProPlus using the Office Deployment Tool


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I knew there was more than enough space on the machine, it did have an internet connection (More on this in a bit), the Installer was setup correctly and shared.

I ended up logging a call with Microsoft, and they could also not resolve the issue.

After some more troubleshooting i found the issue, the internet connection was too slow, so even though the error stated "Is your Internet Connection Working" , which it was, there was no talk about the speed needed. I can only assume it was some form of time-out when trying to connect to O365.

So after some upgrades to the network and Internet Speed, it just worked.



I thought i'd share this with you, as i have not found a post, that pointed to this, it might just be something you need to consider.

Andre

SharePoint Online 2013 - ContentTypeHub Issues with Word Templates

ContentType Hub Issues with Word Templates

Recently we had an issue at a client, when using Document Content Types to Propagate a Word Template to Sub-Sites.

What would happen is after we create the content type and publish it, we would see the created content type in the folder structure of the sub-site. But clicking on it, to open the document, it failed.

Clicking "New" gave the option of creating a new document from the content type template. In this case, TestDocContentType

Instead of opening the Word Document in the editor, it gave the option to create a new document (This should NOT happen)  I typed a name and clicked on "OK"

After clicking "OK" this error popped up and the document was not opened.

We did allot of troubleshooting trying to figure the issue out, as it worked for Excel Templates, but not Word. Eventually we logged it with MS Online Support. First level support could not resolve the issue either, so it was escalated to second level support where help was found!

What seemed to be the problem (Specifically for Word Templates) is that for some or other reason you can no longer specify a relative URL to the location of the document template, for example https://clientname.sharepoint.com/sites/contenttypehub/documents/wordtemplate.docx. The system will change it into a relative URL (./sites/contenttypehub/wordtemplate.docx)

This ALWAYS worked!!

Specifying a relative URL when creating a content type

The method that should be used (Specifically for Word Templates) is by uploading the Word Template directly to the content type.

Upload Template directly to content type

After uploading and publishing the content type (The Publishing frequency is another sore point for me. There is just no info available on exactly when the publishing jobs run. According to this article, it may take up to 48 Hours to propagate, which i find rather ludicrous. I was lucky and it took about 2 hours before the published templates was available.

This case the Project Initiation Document was selected that was uploaded to the content type in previous steps

The document template then opens successfully!

 

 Below is the feedback i got from the support engineer. Note the "By Design" in inverted commas. To me, it would seem like this is "Broken by Design", but you will see MS is looking at "Enhancing" (Fixing) the issue

Engineer's feedback

I hope this may help some of you sorting out this issue. Just to re-iterate again, Excel Templates work when specifying the relative URL, not WORD templates

Andre